With software designed to simplify the complexities of serving today’s connected consumer, iQmetrix helps specialty retailers in wireless, repair, and beyond, operate more effectively and delight customers by delivering a great experience from interaction to transaction.
Now integrated with RQ, TracPoint introduces a brand-new integration for iQmetrix clients. REVV is an innovative platform designed to increase positive social reviews and reduce negative ones while improving your overall brand reputation online through a one-question, post-sale survey sent to recent customers.
Designed to facilitate trust in your brand, let REVV help increase your positive social reviews. Take control of your online reputation with REVV.
Because 85% of consumers trust online reviews as much as personal recommendations. REVV not only increases the amount of reviews you receive, it also decreases your negative reviews. Remember:
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REVV is an innovative service designed to help your satisfied customers easily leave a positiveonline review, while providing others a place to vent where their comments will not be public,and the option for a callback. REVV alerts you with immediate feedback on any negative experiences.
The customer survey data allows you to identify areas needing improvement in your staffand locations. By providing this proactive service, you'll increase overall customer satisfaction.By driving those customers to your review page, you'll elevate your online brand presence.
How are consumers using customer reviews when choosing a local business? More people are looking to the internet to read consumer reviews than ever before.
Are you struggling to get good reviews? Don’t know how to deal with poor reviews? Can’t seem to increase your Facebook followers? We’re here to save the day.
There was a time when word of mouth was the only way a business was recognized besides paying for advertisements. Today, 85% of consumers trust online reviews as much as personal recommendations.