Powerful Connected Retail

With software designed to simplify the complexities of serving today’s connected consumer, iQmetrix helps specialty retailers in wireless, repair, and beyond, operate more effectively and delight customers by delivering a great experience from interaction to transaction.

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iqmetrix integration
review generator

Introducing REVV Integration


A quick and easy, automated Review Generator

Now integrated with RQ, TracPoint introduces a brand-new integration for iQmetrix clients. REVV is an innovative platform designed to increase positive social reviews and reduce negative ones while improving your overall brand reputation online through a one-question, post-sale survey sent to recent customers. 

Designed to facilitate trust in your brand, let REVV help increase your positive social reviews. Take control of your online reputation with REVV.


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Did You Know?


Your online reviews matter

Because 85% of consumers trust online reviews as much as personal recommendations. REVV not only increases the amount of reviews you receive, it also decreases your negative reviews. Remember:

  • 49% of consumers need at least a four-star rating before they choose to use a business
  • Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses
  • Positive ratings affect SEO and increase your Google ranking, driving more customers to your stores
get better reviews
online review generator




  • Increase your positive online reviews by over 300%
  • Decrease negative reviews by up to 70%
  • Rate and rank your employees based on the customer experience they deliver
  • Respond quickly to customer concerns & issues
  • Improve your store’s online SEO rankings
  • Increase foot traffic by establishing credibility online
  • Increase repeat purchases with bounce back offers 


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Or call us at 800.404.4450

How It Works


REVV is an innovative service designed to help your satisfied customers easily leave a positiveonline review, while providing others a place to vent where their comments will not be public,and the option for a callback. REVV alerts you with immediate feedback on any negative experiences.

The customer survey data allows you to identify areas needing improvement in your staffand locations. By providing this proactive service, you'll increase overall customer satisfaction.By driving those customers to your review page, you'll elevate your online brand presence.


positive review generator

Dashboard Insights



Easily review your overall progress, and track how your customers feel about your business.


leaderboard by location

Filter reports by customers, locations, surveys and monthly statistics

leaderboard by employee

Filter data by date, survey status, survey results and more.



Rate and rank all your store locations by customer rating.



Wireless Industry Blogs


How are consumers using customer reviews when choosing a local business? More people are looking to the internet to read consumer reviews than ever before. 


get 5 star reviews


Are you struggling to get good reviews? Don’t know how to deal with poor reviews? Can’t seem to increase your Facebook followers? We’re here to save the day.


stop bad reviews

 How critical are positive reviews to your company

There was a time when word of mouth was the only way a business was recognized besides paying for advertisements. Today, 85% of consumers trust online reviews as much as personal recommendations.

get help with reviews

Contact Us

Or call us at 800.404.4450